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  • I submitted my Chauffez vert financial assistance application for a heat pump before June 2, 2021; am I still eligible?

    Yes, all applications for financial assistance, for the installation or replacement of a heat pump, submitted through the Chauffez vert program form before June 2, 2021, will be reviewed and processed as required.

    You do not have to submit a second application to Hydro-Québec for financial assistance.

  • I submitted my Chauffez vert financial assistance application for a heat pump before June 2, 2021; am I still eligible?

    Yes, all applications for financial assistance, for the installation or replacement of a heat pump, submitted through the Chauffez vert program form before June 2, 2021, will be reviewed and processed as required. Your application will be monitored directly by Hydro-Québec.

    You do not have to submit a second application to Hydro-Québec for financial assistance.

  • Why is the financial assistance for heat pumps now provided by Hydro-Québec?

    Hydro-Québec is committed to the energy transition and provides, since February 15, 2021, in collaboration with the MERN, financial assistance for the installation or replacement of an eligible heat pump.

    Starting on June 2, 2021, an application for financial assistance for a heat pump must no longer be submitted to the Chauffez vert program, but directly to Hydro-Québec.

    The list of eligible heat pumps remains the same and the program’s terms and conditions are similar. To learn all the details on this program, visit Hydro-Québec website.

    Reminder: Financial assistance for the installation or replacement of an eligible heat pump is also available through the Rénoclimat program. You must then register for the program before beginning the work.

  • I installed a heat pump less than six months ago. What financial assistance is available to me?

    Hydro-Québec’s Efficient Heat Pump Program allows you to obtain financial assistance for the installation or replacement of an eligible heat pump if you meet all program conditions.

    If you are registered for the Rénoclimat program, the installation or replacement of an eligible heat pump is also eligible for financial assistance.

    Note: The Chauffez vert program no longer provides financial assistance for this type of work. This component of the program is now offered by Hydro-Québec.

  • Can I combine the financial assistance from various programs for the installation or replacement of a heat pump?

    No, you cannot apply twice for financial assistance for the same measure, for example the installation of a heat pump, by enrolling in several programs such as Chauffez vert, Rénoclimat, Novoclimat and financial assistance from Hydro-Québec.

    However, you can combine financial assistance for different types of work.

    For example, you can receive financial assistance from Chauffez vert for the conversion of a heating system and financial assistance from Rénoclimat for insulation work.

  • How do I determine which residential program is right for me?

    It depends on your needs.

    • The Rénoclimat program guides you through your home renovation work to improve the energy performance of your home. You will receive free home visits from an advisor for one-on-one counselling and financial assistance based on the recommended work you will carry out.
    • The Chauffez vert program allows you to quickly access financial assistance for some energy conversion projects, that is, the transition from a fuel, oil or propane system to a renewable energy system.
      Please note that effective June 2, 2021, funding under the Chauffez vert program for the installation or replacement of a heat pump is now available through Hydro-Québec’s Efficient Heat Pump program. This program allows you to access financial assistance for the purchase of a heat pump.
    • The Novoclimat program offers financial assistance for a new construction with energy performance exceeding current standards.
    • The Éconologis program is available to low-income households and provides a simple, free service to improve the comfort of your home. It can provide you with personalized advice, light-duty work, and even electronic thermostats in your home under certain conditions.
  • I would like to renovate my home; does the Government offer this type of program?

    Yes, it is called the Rénoclimat energy-saving renovation program for homes.

    This program offers you many advantages, such as an energy efficiency evaluation, as well as advice and recommendations concerning the work to carry out to improve the energy performance of your house.
     
    What is more, you can benefit from financial assistance that can help you cover the additional cost of the work serving to reduce your energy consumption!
     
    Before you consider renovating your home, please consult the Rénoclimat section or call us toll free at: 1-866-266-0008.

  • I installed a heat pump before December 31, 2020. How much financial assistance am I entitled to?

    You may be eligible for financial assistance if: 

    • With the Rénoclimat Program, the model installed currently appears on the list of eligible heat pumps
    • With the Chauffez vert Program, you have up to 6 months following the start of your work to submit an application for financial assistance. All the program conditions must be met (see Participant’s Guide in force at the time of the installation).

    It is too late to obtain additional financial assistance, which ended on December 31, 2020:

    • Rénoclimat: The additional amounts of financial assistance were granted to participants who received or requested their post-work energy evaluation no later than December 31, 2020. 
    • Chauffez vert: The additional amounts of financial assistance weres granted to participants who submitted an application for financial assistance no later than December 31, 2020.
    • Novoclimat: $1,000 in additional financial assistance was granted to contractors for each Novoclimat home project registered as of November 1, 2019, and begun before December 31, 2020.
  • Will I be eligible for financial assistance if I replace only one indoor or one outdoor unit?

    No. You must install a complete new system for each housing unit.

  • Why can a heat pump be removed from the list?

    The most common reason is when a manufacturer stops production of a specific model of heat pump.

  • I am a heat pump manufacturer. How can I add a model to the list?

    To consult all the performance criteria of the models, go to transitionenergetique.gouv.qc.ca/thermopompe.

    The list of heat pumps eligible for financial assistance is based on criteria pertaining to their installation and performance, including the following:

    • Mini-split, air-air heat pumps are not eligible.
    • Mini-split, air-air heat pumps “with ducts” are now eligible.
    • The installation of at least one indoor unit per floor is no longer required. 
    • The minimum output of 12,000 BTU/h at +8 °C is no longer required.
    • ENERGY STAR® certification is no longer required. However, the system must be NEEP certified.

    Contact infotechnique@teq.gouv.qc.ca for questions regarding the eligibility of a model.
     

  • If I install two small heat pumps will I receive two financial assistance payments?

    As of January 1, 2021, yes. If two complete systems are installed and if they are on the list of eligible heat pumps, complete financial assistance will be paid for each complete system. 

  • What should I do if I am the victim of unsolicited phone calls or of a fraudulent door-to-door campaign?

    The Government of Québec would like to remind you that it does not use telephone solicitation or door-to-door campaigns to promote its energy efficiency programs.

    It would like you to remain vigilant should you be contacted by someone trying to offer you services or products in this field on behalf of, Transition énergétique Québec, the Ministère de l'Énergies et des Ressources naturelles, of the Rénoclimat, Éconologis, Novoclimat or Chauffez vert programs, or of the Canada Greener Homes Grant program. If you believe you are a victim of fraudulent solicitation, this is what you can do:

    • File a complaint with the Office de la protection du consommateur
    • Call your local police department.
    • Register your telephone number on the National Do Not Call List by dialing 1 866 580-DNCL (3625) or by visiting lnnte-dncl.gc.ca. In doing so, you should not receive calls from telemarketers any longer.
    • Contact the Canadian Anti-Fraud Centre at 1 888 495-8501 or visit the antifraudcentre.ca.

    Telephone scams are a method used quite commonly by ill-intentioned people. Their objective can be to sell products under pressure to other persons or to lead them to reveal personal information. These scammers voluntarily assume the identity of persons who work for renowned companies in order to obtain information from people who believe they are dealing with real employees.

    If you have further questions about our programs, please contact our customer service department.

    You can consult:

  • What is a low temperature heat pump?

    A low temperature heat pump (also known as a "cold climate" heat pump) can heat a home even when the outside temperature is very low. It is an excellent heating solution that is perfectly suited to Quebec's wintry climate.

    Like other heat pumps, a low temperature heat pump also provides air conditioning for the home.

    Several residential programs offer financial assistance for installing a low temperature heat pump. The model must be included on the list of eligible heat pump models.

  • Do I have to provide personal information to register for a program?

    In order to participate in a residential program, we will only ask you for common personal information: last name, first name, home address, email address, telephone, home description, etc.

    Some ill-intentioned people may try to ask you for additional personal information while claiming to facilitate your registration for one of our programs. 

    Be vigilant and do not respond to their request!

    In particular, we will never ask you: 

    • Your age
    • Your marital status
    • Your occupation or employment status
    • For how many years you have owned or rented your home

    Regarding your current energy bills

    You do not have to provide this information when registering for a program.

    Some copies of your energy bills may be requested. Be sure to include them yourself with your application when completing your form. Do not send your bill to an intermediary!

    Regarding your Social Insurance Number 

    For Chauffez vert and Rénoclimat, you will need to provide your Social Insurance Number (SIN) at the end of the process in order to receive the financial assistance you are eligible for. The SIN is only requested after the confirmation of eligibility for financial assistance.

    • For security reasons, you must never email your SIN. 
    • If you are eligible for financial assistance, you will receive instructions to securely transmit your SIN to the people in charge of the program.

    Regarding your family income 

    The total income of all home occupants is part of the eligibility criteria for the Éconologis program.

    • When you call to register with the authorized organization offering the Éconologis service in your area, you will be asked for the household income. After this verbal verification of the eligibility criteria, you will be given an appointment for the advisor’s visit.
    • Once on location, the energy efficiency advisor will ask you for supporting documents to ensure your eligibility for the program.

    We remind you that you must register for the Éconologis program yourself. Therefore, do not share this information if you have not chosen to register for the program.
     

  • What is the benefit of a low temperature heat pump?

    Standard heat pump models are unable to meet your heating needs in extremely cold weather and another heating system (such as an electric system) has to take over. Just like its name says, a low temperature heat pump can heat a home even when the outside temperature is very low. It is a heating solution that is perfectly suited to Quebec's climate.

  • How important is the sizing of the heat pump?

    To maximize your heat pump’s performance, make sure that it is properly sized, or in other words, powerful enough to meet your heating needs. Although merchants tend to suggest an ideal sizing for summer weather, it is essential that you choose a model with a larger sizing that can heat your space in winter.

  • Why change the financial assistance calculation method for heat pumps?

    The objective of this change is efficiency. In fact, owners are being encouraged to install systems that deliver a better heating performance. Manufacturers are being encouraged to keep innovating so that heating output at low temperatures continues to rise.

    With this change, the financial assistance amounts are divided up more equitably between the small systems (e.g. wall-mounted systems) and the large systems (e.g. central systems).

  • What are the eligible heat pumps?

    The models of heat pumps and eligibility criteria differ between the federal program and the Rénoclimat and Novoclimat programs.

    Be sure to select a system that is on one of the eligible heat pump lists and meet all of the criteria of the program you have selected.

  • Will I qualify for financial assistance if I install or replace an ENERGY STAR® certified heat pump?

    Starting on January 1, 2020, heat pump models that are only ENERGY STAR certified will no longer be eligible for financial assistance from all our related programs.

    Consult the list of eligible heat pumps.

  • Starting on January 1, 2021, what changes were made to the eligibility criteria for installing and replacing a heat pump?

    • Single package air-air heat pumps are no longer eligible.
    • Air-air heat pumps must not be installed outside of the plane of insulation (e.g. in the attic space).
    • Mini-split air-air heat pumps “with ducts” are now eligible.
    • The installation of at least one indoor unit per floor is no longer required.
    • The minimum output of 12,000 BTUs/h at +8°C is no longer required. ENERGY STAR® certification is not required for the system; however, the system must be NEEP certified.
  • What is the significance of the heating output in BTUs at -8°C?

    This is the heating output that a heat pump is able to deliver when the outdoor temperature is -8°C. This output is measured for each heat pump model using a standardized test and the test results are published in the AHRI directory.

  • How do I determine the best sizing for my home?

    You should take several variables into consideration, such as:

    • the surface area and volume of the house;
    • the configuration and orientation of the house;
    • the geographical location;
    • the type of construction;
    • the degree of insulation and air tightness; the dimensions, type and orientation of the windows.

    To properly calculate your heating needs, ask a heating profession who is accredited by the Corporation des maîtres mécaniciens en tuyauterie du Québec (CMMTQ). We suggest that you contact more than one professional to check and confirm the answers you receive.

  • We received an RL-27 slip. Must we enter the amount on our income tax return?

    The Ministry is required to produce a RL-27 slip “Government payments” for recipients who are granted financial assistance under its programs, whether the recipient is an individual, a corporation or a partnership.

    Generally speaking:

    • If you received financial assistance for personal purposes, the amount of the assistance is not taxable and you do not have to take the RL-27 slip into account on your income tax return;
    • If you received financial assistance for business, organization or property operations purposes, the amount of the financial assistance must be deducted from the capital cost of the acquired property to calculate the capital cost allowance.

    Should you require additional information regarding the tax treatment of RL-27 slips, please contact Revenu Québec directly.

  • Can I register for Chauffez vert if I have already removed my storage tank or fossil fuel heating system?

    Yes, you can register. You have a maximum of 6 months from the end date of the work to submit an application for financial assistance.

    Consult the Steps to follow page for details.

  • Can I register for Chauffez vert if I used wood to heat my home last winter?

    The fossil fuel system must be one of the home’s sources of heat before replacement work begins. Invoices are required to prove that this is the case.

  • Can I register for Chauffez vert and replace my fossil fuel system with a heat pump?

    Yes, you can choose to install a new heat pump to replace your fossil fuel heating system. The heat pump must be powered by electricity (from Hydro-Quebec’s main grid) or a combination of renewable energies. 

    • Financial assistance is offered by the Chauffez vert program for work involving the “Replacement of an oil or propane central heating system with a system powered by a renewable energy”.
    • For the installation or replacement of an eligible heat pump, financial assistance is offered by Hydro-Québec. For this program, visit Hydro-Québec website.
  • Can I register for Chauffez vert just to replace my fossil fuel water heater?

    Water heater conversion qualifies for assistance only if the home’s main heating system is also fossil fuel-powered and qualifies for assistance. 

    In this case, the homeowner must remove the heating device, the water heater and the fuel tank in order to be eligible for the program.

    In homes that are already heated by electricity, water heater conversion does not quality for financial assistance.

  • How do I receive financial assistance for installing a heat pump?

    Financial assistance for installing a heat pump in a new Novoclimat certified home will be automatically added to the amount initially paid in the program. No additional steps are required.

  • What supporting documents are required with my application?

    The supporting documents that you must submit depend on the work carried out. Consult the Steps to follow section for details.

  • What information must appear on my fuel invoice?

    Your fuel invoice must include the following information:

    • the name of the home owner;
    • the address of the home;
    • the delivery date;
    • the amount of fuel purchased.
  • I have installed a heat pump that does not meet the eligibility requirements as of January 1, 2021; can I apply for financial assistance?

    Yes. If you applied for your post-work energy evaluation before December 31, 2020, you may receive the fixed amount of $650 that was in effect until the end of 2020.

    If you have requested your post-work energy evaluation appointment after January 1, 2021, your heat pump must be on the list of eligible heat pumps.

  • What information must appear on my electricity invoice?

    Your electricity invoice must include the following information:

    • the name of the home owner;
    • the address of the home;
    • the invoice date;
    • the table of past electricity use.
  • What information must be included on my proof of purchase and installation for the new heating system?

    Your proof of purchase and installation for the new heating system that replaced the fossil fuel system must include the following information:

    • The address of the home concerned by the work
    • The name of the home owner
    • The name of the company
    • The RBQ licence number of the contractor that carried out the work
    • The date on which the work was carried out
    • The description of the work carried out
    • The brand, the model and the output capacity of the electrical system installed
    • The cost of work

    Contracts or bids are not documents that are accepted for the purposes of reviewing a financial assistance application.

  • What information must be included on the proof of purchase and installation of my new water heater?

    Your proof of purchase and installation of the new water heater must include the following information: 

    • The address of the home concerned by the work
    • The name of the home owner
    • The name of the company
    • The RBQ licence number of the contractor that carried out the work
    • The date on which the work was carried out
    • The description of the work carried out
    • The cost of work

    Contracts or bids are not documents that are accepted for the purposes of reviewing a financial assistance application.

  • How much financial assistance is offered for installing a heat pump?

    For Novoclimat certified homes and small multiple-unit buildings, $50 of financial assistance is granted for every thousand BTUs of heating output at -8°C. Consult the list of eligible heat pumps.

  • What should I do if I do not have a fuel or electricity invoice?

    Whenever invoices are requested for your application, you can attach a document that states the reasons why they are missing. 

    The Chauffez vert team will examine your application and will request additional supporting documents where necessary.

  • What should I do if I no longer have my LAST fuel or electricity invoice?

    You should apply with the documents that you have and attach a separate page that explains why your last invoice(s) are missing.

    The Chauffez vert team will examine your application and will request additional supporting documents where necessary.

  • What should I do if I have just bought the home and do not have access to the former owner’s invoices?

    You should submit the documents that you have with your application and attach a separate page that explains why the invoice(s) are missing.

    The Chauffez vert team will examine your application and will request additional supporting documents where necessary.

  • What should I do if I am the owner of a rented dwelling and do not have access to the tenant’s invoices?

    You may submit the documents that you have with your application and attach a separate page that explains the reasons why the invoice(s) are missing.

    The Chauffez vert team will examine your application and will request additional supporting documents where necessary.

  • Can I sign a contract BEFORE I apply to the Chauffez vert program?

    Yes. You have a maximum of 6 months from the end date of the work to submit an application for financial assistance. Consult the Steps to follow page for details.

  • How should I choose a contractor to perform the renovation work?

    If you want to hire a contractor to perform your renovation work, you should take a few precautions. The following links may be helpful:

    The contractor you hire must have a licence from the Régie du bâtiment du Québec, and the licence must cover the category and sub-category of work to be carried out in your home.

    You can also check to see if other consumers have made complaints against the contractor you are considering:

  • My house was finished many weeks ago but I still have not received my Novoclimat Certificate. Is this normal?

    The Novoclimat certificate is issued when all the requirements and procedures of the program have been completed and respected by the Novoclimat-certified builder.

    The builder receives the documents approximately 4 weeks after the project has been certified. The builder is then required to present them to the homeowner.
     
    Do not hesitate to call your builder to discuss this matter.

  • Could a MERN employee come to my home to check the work that was done?

    Yes. To submit your application for financial assistance, you must consent to a verification of the work concerned by your application at any time, starting from the date on which your application is received and during the twelve months after the financial assistance has been paid.

  • What should I do if I am the victim of a fraudulent solicitation?

    The Government of Québec would like to remind you that it does not use telephone solicitation or door-to-door campaigns to promote its energy efficiency programs.

    It would like you to remain vigilant should you be contacted by someone trying to offer you services or products in this field on behalf of, Transition énergétique Québec, the Ministère de l'Énergies et des Ressources naturelles or of the Novoclimat program. If you believe you are a victim of fraudulent solicitation, this is what you can do:

    • File a complaint with the Office de la protection du consommateur
    • Call your local police department.
    • Register your telephone number on the National Do Not Call List by dialing 1 866 580-DNCL (3625) or by visiting lnnte-dncl.gc.ca. In doing so, you should not receive calls from telemarketers any longer.
    • Contact the Canadian Anti-Fraud Centre at 1 888 495-8501 or visit the antifraudcentre.ca.

    Telephone scams are a method used quite commonly by ill-intentioned people. Their objective can be to sell products under pressure to other persons or to lead them to reveal personal information. These scammers voluntarily assume the identity of persons who work for renowned companies in order to obtain information from people who believe they are dealing with real employees.

    If you have further questions about our programs, please contact our customer service department.

  • Why must I provide my SIN (or my Quebec enterprise number)?

    The SIN is requested only after confirmation of the financial assistance has been provided to participants. In addition, participants must call our customer service department to have a government-mandated employee enter the number directly in their file.

    For security reasons, you must never e-mail your SIN.

    The Ministry is required to prepare an RL-27 slip (payments from the government) for beneficiaries of financial assistance granted under its programs and needs this information to do so.

    Generally speaking:

    • If you received financial assistance for personal purposes, the amount of the assistance is not taxable and you do not have to take the RL-27 slip into account on your income tax return;
    • If you received financial assistance for business, organization or property operations purposes, the amount of the financial assistance must be deducted from the capital cost of the acquired property to calculate the capital cost allowance.

    Should you require additional information regarding the tax treatment of RL-27 slips, please contact Revenu Québec directly.

  • Can I participate more than once in the Chauffez vert program?

    You can participate many times in the program for different types of work or different homes.

  • What should I do if I am the victim of unsolicited phone calls?

    We would like to inform the population of the existence of fraudulent calls regarding energy efficiency and the Chauffez vert program. Some of these calls seem to come from telephone number 418-627-6379, which is the number for the Secteur de la transition énergétique, Ministère de l'Énergie et des Ressources naturelles (MERN). 

    The Government of Québec would like to remind you that it does not use telephone solicitation or door-to-door campaigns to promote its energy efficiency programs.

    It would like you to remain vigilant should you be contacted by someone trying to offer you services or products in this field on behalf of Transition énergétique Québec, MERN or of the Rénoclimat or Chauffez vert programs. If you believe you are a victim of fraudulent solicitation, this is what you can do:

    • File a complaint with the Office de la protection du consommateur.
    • Call your local police department.
    • Register your telephone number on the National Do Not Call List by dialing 1 866 580-DNCL (3625) or by visiting lnnte-dncl.gc.ca. In doing so, you should not receive calls from telemarketers any longer.
    • Contact the Canadian Anti-Fraud Centre at 1 888 495-8501 or visit the antifraudcentre.ca.

    Telephone scams are a method used quite commonly by ill-intentioned people. Their objective can be to sell products under pressure to other persons or to lead them to reveal personal information. These scammers voluntarily assume the identity of persons who work for renowned companies in order to obtain information from people who believe they are dealing with real employees.

    You can consult the list of organizations mandated by us under the Rénoclimat program.

    If you have further questions about our programs, please contact our customer service department.

  • Why is it necessary to have two energy evaluations?

    Two energy evaluations are necessary to measure the annual energy consumption of your home and verify the improvement after the work has been completed.

    Each evaluation is conducted by a Rénoclimat energy advisor and includes a blower door test.

    • The first energy evaluation serves to determine the ÉnerGuide rating of your home before the work starts. 
    • The second energy evaluation serves to validate the work that was carried out and determine the ÉnerGuide rating of your home once the work is completed. 

    When both results are compared, it will be possible to observe if the ÉnerGuide rating of your home improved or not. It will also determine if you are eligible for financial assistance.

    It is even possible to ask for an additional evaluation for any work that is carried out after the second evaluation.

    Learn more about the energy evaluation process.

  • What is the ÉnerGuide rating?

    The EnerGuide rating is the energy efficiency measurement of a home: it lets you know your home’s annual energy consumption. The ÉnerGuide rating is based on the results of the blower door test and on the characteristics of your home as collected by an accredited energy advisor. The rating is produced using energy simulation software.

    To learn more, consult the EnerGuide Rating page.

    Note: The previous EnerGuide rating scale ranged from 0 to 100 and served as an indicator of a home’s energy efficiency. As of October 1, 2019, the EnerGuide rating is expressed in gigajoules-per-year (GJ/year): it represents the home’s annual energy consumption.

  • Why can’t the work start before the first evaluation?

    It is important for the Rénoclimat energy advisor to be able to evaluate and measure the exact energy performance of your home before the work starts.

    The purpose of the blower door test, which is performed during evaluations, is to determine the airtightness of your home by measuring the rate of air flowing through a ventilator installed for this purpose. If you have already started the renovation work, the test will be falsified because it may not reflect the regular airtightness of your home. That is why it is important to wait for the Rénoclimat energy advisor to visit your home before starting any work. Otherwise, we will not grant you financial assistance for your energy-based renovations.

  • Can financial assistance from Chauffez vert, Rénoclimat and Hydro-Québec’s Efficient Heat Pump programs be combined?

    Yes. You can combine the financial assistance from the programs, but for different work.

    For example, you could get financial assistance from Chauffez vert for replacing an oil or propane heating system, from Hydro-Québec for installing a heat pump and from Rénoclimat for energy improvement work.

    However, you cannot apply twice for financial assistance for the same project or work, for example the installation of a heat pump, by signing up for the various programs.

  • I installed a heat pump a few months ago. Can I receive financial assistance if I register now?

    No. To receive financial assistance from the Rénoclimat program, you must have received the energy evaluation for your home before carrying out the work.

    However, if your device meets the program criteria and your installation has been done less than 6 months ago, you may be eligible for Hydro-Québec’s Efficient Heat Pump program.

    You may still participate in the Rénoclimat program for other energy efficiency work in your home.

  • Does door and window replacement qualify for Rénoclimat program assistance?

    Yes, door and window replacement work qualifies for Rénoclimat program assistance.

    As of March 31, 2018, financial assistance is granted to eligible participants who replace their doors and windows with ENERGY STAR® certified models.

    Please see the Replacement of doors and windows section for further details.

  • I replaced my doors and windows last year. Can I still receive financial assistance from the Rénoclimat program?

    You may qualify for Rénoclimat financial assistance if you replaced your doors and windows after the energy evaluation of your home and have not yet requested your post-work evaluation.

  • How long does it take to receive the Rénoclimat financial assistance cheque?

    It generally takes 10 to 12 weeks after the second energy evaluation to receive the financial assistance granted under the Rénoclimat program.

    This may take longer if additional verifications, a quality control or analysis of the components of the mechanical systems installed in the home are required.

    To learn more...

  • How are the financial assistance amounts calculated?

    Financial assistance amounts vary based on the type of work that is carried out. For more information, click here.

  • Who are the Rénoclimat energy advisors in my region?

    In each region of the province of Québec, organizations are mandated by Québec Government to offer energy evaluation services under the Rénoclimat program.

    Only the advisors belonging to the organizations included in the list released on this website are duly authorized to conduct energy evaluations.

  • Who is authorized to contact me regarding the Rénoclimat program?

    When we receive your application to participate in the Rénoclimat program, we assign your application to one of the duly mandated organization in your region and provide them with your contact information. This organization is the only organization that is authorized to contact you to make an appointment for the energy evaluation of your home.

    When the energy advisor shows up at your home, he/she will use a Rénoclimat identification card with photo to confirm their identity.

    When in doubt, you can check if your advisor is in fact authorized by consulting the current list.

  • Can I contact the organization in my region directly?

    Yes. You can contact your region’s organization directly with questions about the program or how to improve energy efficiency in your home, or if you wish to make an appointment for an energy evaluation or follow up on your file once you have registered.

    If you have questions about your application for financial assistance, please contact our customer service directly.

  • I am currently participating in the Rénoclimat program. Am I automatically registered for the federal program?

    Yes, if your last Rénoclimat energy evaluation is recent and you meet all the conditions of the federal program.

    • For participants whose most recent Rénoclimat energy evaluation was completed since April 1, 2020

    You have no action to take as your Rénoclimat energy evaluation is recent enough to be valid for the federal program. Service Canada will contact you to provide you with instructions on how to access the financial assistance you are eligible for.

    • For participants whose most recent Rénoclimat energy evaluation was completed before April 1, 2020

    You must make an appointment for a new Rénoclimat energy evaluation. This new evaluation will be the starting point on which the federal program will base your eligibility for financial assistance. Only work undertaken AFTER this new evaluation will be eligible for the federal program.

  • Are the eligibility requirements the same for the federal program and Rénoclimat?

    No. Some eligibility requirements are different in both programs. Be sure to check the criteria that apply to your situation before registering for Rénoclimat.

  • Can I take advantage of the federal program for a secondary residence?

    No. The Canada Greener Homes Grant is only available for a primary residence. Exceptions apply to housing for Indigenous people. 

    This eligibility requirement is different in the Rénoclimat program: Rénoclimat is available for both primary and secondary residences.

  • What are the eligible heat pumps?

    The models and eligibility criteria differ between the federal program and Rénoclimat. Be sure to select a system that is on one of the eligible heat pump lists and meet all of the criteria of the program you have selected. 

  • Does the work have to be performed by a contractor in order to be eligible in the federal program?

    The Canada Greener Homes Grant does not require the work to be carried out by a contractor. However, some work is regulated by code and must be given to a qualified professional, such as plumbing and electricity work. 

    If you would like to hire a contractor for your renovations, please consult some of our tips in the section devoted to General Questions (How to choose a contractor to carry out renovations?)

  • How much financial assistance can I get from each program?

    The financial assistance from the federal program can reach up to $5,000 for eligible projects, but is not automatically added to the financial assistance provided by Rénoclimat.

    For each participant, the financial assistance provided by the Rénoclimat program will be adjusted based on the work done and the amounts set out by the federal program. This way, once both financial assistance amounts have been applied, you will receive an amount equal to or greater than what was originally set out in Rénoclimat.

  • How can I receive the grant from the federal program?

    In Québec, you must register for the Rénoclimat program to be eligible to the financial assistance from the Greener Homes federal program.

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