All the topics
How long will I have to wait to get a visit and financial assistance?
Appointments for post-retrofit energy evaluations are currently available for dates after April 1, 2025.
Appointments are granted on a first-come, first-served basis and are subject to the availability of energy efficiency advisors.
Register as soon as your work is completed to schedule your appointment. Wait times may vary based on when and how many requests are received.
Some appointments are available under the Canada Greener Homes Grant.
Can I register for Chauffez vert if I have already removed my storage tank or fossil fuel heating system?
Yes, you can register.
For work that has started on or after June 15, 2022, you have a maximum of 12 months from the start date of eligible work to submit an application for financial assistance.
For work performed from May 11, 2020, to June 14, 2022, you have a maximum of 6 months from the start date of eligible work to submit an application for financial assistance.
How do I determine which residential program is right for me?
It depends on your needs.
- The Rénoclimat program guides you through your home renovation work to improve the energy performance of your home. You will receive free home visits from an advisor for one-on-one counselling and financial assistance based on the recommended work you will carry out.
- The Chauffez vert program allows you to quickly access financial assistance for some energy conversion projects, that is, the transition from a fuel, oil or propane system to a renewable energy system.
- The Novoclimat program offers financial assistance for a new construction with energy performance exceeding current standards.
- The Éconologis program is available to low-income households and provides a simple, free service to improve the comfort of your home. It can provide you with personalized advice, light-duty work, and even electronic thermostats in your home under certain conditions.
I would like to renovate my home; Does the government offer this type of program?
Yes, it is called the Rénoclimat energy-saving renovation program for homes.
This program offers you many advantages, such as an energy efficiency evaluation, as well as advice and recommendations concerning the work to carry out to improve the energy performance of your house.
What is more, you can benefit from financial assistance that can help you cover the additional cost of the work serving to reduce your energy consumption!
Before you consider renovating your home, please consult the Rénoclimat section or call us toll free at: 1-866-266-0008.Can I register for Chauffez vert if I used wood to heat my home last winter?
The fossil fuel system must be one of the home’s sources of heat before replacement work begins. Invoices are required to prove that this is the case.
Can I register for Chauffez vert if I have a heat pump attached to my fossil fuel system?
Financial assistance is offered by the Chauffez vert program for work involving the “Replacement of an oil or propane central heating system with a system powered by a renewable energy". The fossil fuel system must be one of the home’s sources of heat before replacement work begins. Invoices are required to prove that this is the case.
Hydro-Québec provides financial assistance for the installation or replacement of an eligible heat pump and does not set any requirements for the type of energy or equipment used for heating prior to the work.
Financial assistance from Hydro-Québec may be combined with the one offered by the Chauffez vert program for the replacement of an oil or propane central heating system.
What should I do if I am the victim of unsolicited phone calls or of a fraudulent door-to-door campaign?
The Government of Québec would like to remind you that it does not use telephone solicitation or door-to-door campaigns to promote its energy efficiency programs.
It would like you to remain vigilant should you be contacted by someone trying to offer you services or products in this field on behalf of, Transition énergétique Québec, the Ministère de l'Énergies et des Ressources naturelles, of the Rénoclimat, Éconologis, Novoclimat or Chauffez vert programs, or of the Canada Greener Homes Grant program. If you believe you are a victim of fraudulent solicitation, this is what you can do:
- File a complaint with the Office de la protection du consommateur.
- Call your local police department.
- Register your telephone number on the National Do Not Call List by dialing 1 866 580-DNCL (3625) or by visiting lnnte-dncl.gc.ca. In doing so, you should not receive calls from telemarketers any longer.
- Contact the Canadian Anti-Fraud Centre at 1 888 495-8501 or visit the antifraudcentre.ca.
Telephone scams are a method used quite commonly by ill-intentioned people. Their objective can be to sell products under pressure to other persons or to lead them to reveal personal information. These scammers voluntarily assume the identity of persons who work for renowned companies in order to obtain information from people who believe they are dealing with real employees.
If you have further questions about our programs, please contact our customer service department.
You can consult:
- the list of organizations mandated under the Rénoclimat program
- and the list of organizations mandated under the Éconologis program.
Can I register for Chauffez vert and replace my fossil fuel system with a heat pump?
Yes, you can choose to install a new heat pump to replace your fossil fuel heating system. The heat pump must be powered by electricity (from Hydro-Quebec’s main grid) or a combination of renewable energies.
- Financial assistance is offered by the Chauffez vert program for work involving the “Replacement of an oil or propane central heating system with a system powered by a renewable energy”.
- For the installation or replacement of an eligible heat pump, financial assistance is offered by Hydro-Québec. For this program, visit Hydro-Québec website.
Do I have to provide personal information to register for a program?
In order to participate in a residential program, we will only ask you for common personal information: last name, first name, home address, email address, telephone, home description, etc.
Some ill-intentioned people may try to ask you for additional personal information while claiming to facilitate your registration for one of our programs.
Be vigilant and do not respond to their request!
In particular, we will never ask you:
- Your age
- Your marital status
- Your occupation or employment status
- For how many years you have owned or rented your home
Regarding your current energy bills
You do not have to provide this information when registering for a program.
Some copies of your energy bills may be requested. Be sure to include them yourself with your application when completing your form. Do not send your bill to an intermediary!
Regarding your Social Insurance Number
For Chauffez vert and Rénoclimat, you will need to provide your Social Insurance Number (SIN) at the end of the process in order to receive the financial assistance you are eligible for. The SIN is only requested after the confirmation of eligibility for financial assistance.
- For security reasons, you must never email your SIN.
- If you are eligible for financial assistance, you will receive instructions to securely transmit your SIN to the people in charge of the program.
Regarding your family income
The total income of all home occupants is part of the eligibility criteria for the Éconologis program.
- When you call to register with the authorized organization offering the Éconologis service in your area, you will be asked for the household income. After this verbal verification of the eligibility criteria, you will be given an appointment for the advisor’s visit.
- Once on location, the energy efficiency advisor will ask you for supporting documents to ensure your eligibility for the program.
We remind you that you must register for the Éconologis program yourself. Therefore, do not share this information if you have not chosen to register for the program.
We received an RL-27 slip. Do we have to enter the amount on our income tax return?
The Ministry is required to produce a RL-27 slip “Government payments” for recipients who are granted financial assistance under its programs, whether the recipient is an individual, a corporation or a partnership.
Generally speaking:
- If you received financial assistance for personal purposes, the amount of the assistance is not taxable and you do not have to take the RL-27 slip into account on your income tax return;
- If you received financial assistance for business, organization or property operations purposes, the amount of the financial assistance must be deducted from the capital cost of the acquired property to calculate the capital cost allowance.
Should you require additional information regarding the tax treatment of RL-27 slips, please contact Revenu Québec directly.
Can I register for Chauffez vert just to replace my fossil fuel water heater?
Water heater conversion qualifies for assistance only if the home’s main heating system is also fossil fuel-powered and qualifies for assistance.
In this case, the homeowner must remove the heating device, the water heater and the fuel tank in order to be eligible for the program.
In homes that are already heated by electricity, water heater conversion does not quality for financial assistance.
I need to start my work, will I be able to get financial assistance?
You can obtain a pre-retrofit energy evaluation to start your journey in the Rénoclimat program. As of April 1, 2025, you will be able to carry out your post-retrofit inspection in order to receive financial assistance if your project meets the program’s conditions.
What supporting documents are required with my application?
The supporting documents that you must submit depend on the work carried out. Consult the Steps to follow section for details.
What information must appear on my fuel invoice?
Your fuel invoice must include the following information:
- the name of the home owner;
- the address of the home;
- the delivery date;
- the amount of fuel purchased.
What information must appear on my electricity invoice?
Your electricity invoice must include the following information:
- the name of the home owner;
- the address of the home;
- the invoice date;
- the table of past electricity use.
What information must be included on my proof of purchase and installation for the new heating system?
Your proof of purchase and installation for the new heating system that replaced the fossil fuel system must include the following information:
- The address of the home concerned by the work
- The name of the home owner
- The name of the company
- The RBQ licence number of the contractor that carried out the work
- The date on which the work was carried out
- The description of the work carried out
- The brand, the model and the output capacity of the electrical system installed
- The cost of work
Contracts or bids are not documents that are accepted for the purposes of reviewing a financial assistance application.
What information must be included on the proof of purchase and installation of my new water heater?
Your proof of purchase and installation of the new water heater must include the following information:
- The address of the home concerned by the work
- The name of the home owner
- The name of the company
- The RBQ licence number of the contractor that carried out the work
- The date on which the work was carried out
- The description of the work carried out
- The cost of work
Contracts or bids are not documents that are accepted for the purposes of reviewing a financial assistance application.
What should I do if I do not have a fuel or electricity invoice?
Whenever invoices are requested for your application, you can attach a document that states the reasons why they are missing.
The Chauffez vert team will examine your application and will request additional supporting documents where necessary.
What should I do if I no longer have my LAST fuel or electricity invoice?
You should apply with the documents that you have and attach a separate page that explains why your last invoice(s) are missing.
The Chauffez vert team will examine your application and will request additional supporting documents where necessary.
What should I do if I have just bought the home and do not have access to the former owner’s invoices?
You should submit the documents that you have with your application and attach a separate page that explains why the invoice(s) are missing.
The Chauffez vert team will examine your application and will request additional supporting documents where necessary.
My house was finished many weeks ago but I still have not received my Novoclimat Certificate. Is this normal?
The Novoclimat certificate is issued when all the requirements and procedures of the program have been completed and respected by the Novoclimat-certified builder.
The builder receives the documents approximately 4 weeks after the project has been certified. The builder is then required to present them to the homeowner.
Do not hesitate to call your builder to discuss this matter.What should I do if I am the owner of a rented dwelling and do not have access to the tenant’s invoices?
You may submit the documents that you have with your application and attach a separate page that explains the reasons why the invoice(s) are missing.
The Chauffez vert team will examine your application and will request additional supporting documents where necessary.
Why do some participants get appointments more quickly?
The Rénoclimat program also provides energy evaluation services for federal financial assistance programs.
Therefore, the evaluations carried out as part of the Canada Greener Homes Grant are available to participants.
Check whether you are one of the clients eligible for a post-retrofit energy evaluation before April 1, 2025 .
Can I sign a contract BEFORE I apply to the Chauffez vert program?
Yes. To apply for financial assistance under the Chauffez vert program, you have the following time limits:
- For work that has started on or after June 15, 2022: 12 months from the start date of eligible work.
- For work performed from May 11, 2020, to June 14, 2022: 6 months from the start date of eligible work.
Consult the Steps to follow page for details.
What should I do if I am the victim of a fraudulent solicitation?
The Government of Québec would like to remind you that it does not use telephone solicitation or door-to-door campaigns to promote its energy efficiency programs.
It would like you to remain vigilant should you be contacted by someone trying to offer you services or products in this field on behalf of, Transition énergétique Québec, the Ministère de l'Énergies et des Ressources naturelles or of the Novoclimat program. If you believe you are a victim of fraudulent solicitation, this is what you can do:
- File a complaint with the Office de la protection du consommateur.
- Call your local police department.
- Register your telephone number on the National Do Not Call List by dialing 1 866 580-DNCL (3625) or by visiting lnnte-dncl.gc.ca. In doing so, you should not receive calls from telemarketers any longer.
- Contact the Canadian Anti-Fraud Centre at 1 888 495-8501 or visit the antifraudcentre.ca.
Telephone scams are a method used quite commonly by ill-intentioned people. Their objective can be to sell products under pressure to other persons or to lead them to reveal personal information. These scammers voluntarily assume the identity of persons who work for renowned companies in order to obtain information from people who believe they are dealing with real employees.
If you have further questions about our programs, please contact our customer service department.
How should I choose a contractor to perform the renovation work?
If you want to hire a contractor to perform your renovation work, you should take a few precautions. The following links may be helpful:
- Before purchasing heating or air conditioning systems… on the Office de la protection du consommateur website.
- Before hiring a renovation contractor, website of the Office de la protection du consommateur
- Licence holders' repertory, website of the Régie du bâtiment du Québec (RBQ)
The contractor you hire must have a licence from the Régie du bâtiment du Québec, and the licence must cover the category and sub-category of work to be carried out in your home.
- Electrical contractors must hold licences that cover sub-category 16, issued by the Corporation des maîtres électriciens du Québec (CMEQ).
- Specialist plumbing and heating contractors must hold licences issued by the Corporation des maîtres mécaniciens en tuyauterie du Québec (CMMTQ).
- For heating system conversions: 15.1 or 15.4
- For wall mounted heat pumps: 15.1 or 15.7 or 15.8 AND 15.9 or 15.10
- For central heat pumps: 15.1 AND 15.9 or 15.10
You can also check to see if other consumers have made complaints against the contractor you are considering:
- Get information about a merchant, website of the Office de la protection du consommateur
Could a government employee come to my home to check the work that was done?
Yes. To submit your application for financial assistance, you must consent to a verification of the work concerned by your application at any time, starting from the date on which your application is received and during the twelve months after the financial assistance has been paid.
Why must I provide my SIN (or my Québec enterprise number)?
The SIN is requested only after confirmation of the financial assistance has been provided to participants. In addition, participants must call our customer service department to have a government-mandated employee enter the number directly in their file.
For security reasons, you must never e-mail your SIN.
The Ministry is required to prepare an RL-27 slip (payments from the government) for beneficiaries of financial assistance granted under its programs and needs this information to do so.
Generally speaking:
- If you received financial assistance for personal purposes, the amount of the assistance is not taxable and you do not have to take the RL-27 slip into account on your income tax return;
- If you received financial assistance for business, organization or property operations purposes, the amount of the financial assistance must be deducted from the capital cost of the acquired property to calculate the capital cost allowance.
Should you require additional information regarding the tax treatment of RL-27 slips, please contact Revenu Québec directly.
Can I participate more than once in the Chauffez vert program?
You can participate many times in the program for different types of work or different homes.
What should I do if I am the victim of unsolicited phone calls?
We would like to inform the population of the existence of fraudulent calls regarding energy efficiency and the Chauffez vert program. Some of these calls seem to come from telephone number 418-627-6379, which is the number for the Bureau de la transition climatique et énergétique du ministère de l'Environnement, de la Lutte contre les changements climatiques, de la Faune et des Parcs (MELCCFP).
The Government of Québec would like to remind you that it does not use telephone solicitation or door-to-door campaigns to promote its energy efficiency programs.
It would like you to remain vigilant should you be contacted by someone trying to offer you services or products in this field on behalf of Transition énergétique Québec, Québec Government or of the Rénoclimat or Chauffez vert programs. If you believe you are a victim of fraudulent solicitation, this is what you can do:
- File a complaint with the Office de la protection du consommateur.
- Call your local police department.
- Register your telephone number on the National Do Not Call List by dialing 1 866 580-DNCL (3625) or by visiting lnnte-dncl.gc.ca. In doing so, you should not receive calls from telemarketers any longer.
- Contact the Canadian Anti-Fraud Centre at 1 888 495-8501 or visit the antifraudcentre.ca.
Telephone scams are a method used quite commonly by ill-intentioned people. Their objective can be to sell products under pressure to other persons or to lead them to reveal personal information. These scammers voluntarily assume the identity of persons who work for renowned companies in order to obtain information from people who believe they are dealing with real employees.
You can consult the list of organizations mandated by us under the Rénoclimat program.
If you have further questions about our programs, please contact our customer service department.
I will soon be a homeowner. Can I register in the Rénoclimat program before taking possession of my future home?
Yes. You can request an appointment that takes into account the date you will take possession of your future home.
- You must be the legal owner of your new home as of the date of the visit by the Rénoclimat advisor.
- For the purposes of the Rénoclimat program, the notarial act is proof of the date the home was taken possession of as the legal owner.
- Prior to the start of the visit, you will be required to present the notarial act demonstrating your possession of the home. Without this document, we will not be able to complete the energy evaluation of your home.
Obtain your appointment
You may be asked for a document that demonstrates the date that the home will be taken possession of at the time of the appointment (e.g. accepted offer to purchase, letter of authorization from the current homeowner, confirmation of appointment with a notary, etc.).
Why is it necessary to have two energy evaluations?
Two energy evaluations are necessary to measure the annual energy consumption of your home and verify the improvement after the work has been completed.
Each evaluation is conducted by a Rénoclimat energy advisor and includes a blower door test.
- The first energy evaluation serves to determine the ÉnerGuide rating of your home before the work starts.
- The second energy evaluation serves to validate the work that was carried out and determine the ÉnerGuide rating of your home once the work is completed.
When both results are compared, it will be possible to observe if the ÉnerGuide rating of your home improved or not. It will also determine if you are eligible for financial assistance.
It is even possible to ask for an additional evaluation for any work that is carried out after the second evaluation.
Learn more about the energy evaluation process.
What is the EnerGuide rating?
The EnerGuide rating is the energy efficiency measurement of a home: it lets you know your home’s annual energy consumption. The ÉnerGuide rating is based on the results of the blower door test and on the characteristics of your home as collected by an accredited energy advisor. The rating is produced using energy simulation software.
To learn more, consult the EnerGuide Rating page.
Note: The previous EnerGuide rating scale ranged from 0 to 100 and served as an indicator of a home’s energy efficiency. As of October 1, 2019, the EnerGuide rating is expressed in gigajoules-per-year (GJ/year): it represents the home’s annual energy consumption.
Why can’t the work start before the first evaluation?
It is important for the Rénoclimat energy advisor to be able to evaluate and measure the exact energy performance of your home before the work starts.
The purpose of the blower door test, which is performed during evaluations, is to determine the airtightness of your home by measuring the rate of air flowing through a ventilator installed for this purpose. If you have already started the renovation work, the test will be falsified because it may not reflect the regular airtightness of your home. That is why it is important to wait for the Rénoclimat energy advisor to visit your home before starting any work. Otherwise, we will not grant you financial assistance for your energy-based renovations.
Can financial assistance from Chauffez vert, Rénoclimat and Hydro-Québec’s LogisVert programs be combined?
Yes. You can combine the financial assistance from the programs, but for different types of retrofits.
For example, you could get financial assistance from Chauffez vert for replacing an oil or propane heating system, from Hydro-Québec for installing a heat pump and from Rénoclimat for energy improvement retrofits.
Does door and window replacement qualify for Rénoclimat program assistance?
Yes, door and window replacement work qualifies for Rénoclimat program assistance.
As of March 31, 2018, financial assistance is granted to eligible participants who replace their doors and windows with ENERGY STAR® certified models.
Please see the Replacement of doors and windows section for further details.
I replaced my doors and windows last year. Can I still receive financial assistance from the Rénoclimat program?
You may qualify for Rénoclimat financial assistance if you replaced your doors and windows after the energy evaluation of your home and have not yet requested your post-work evaluation.
How long does it take to receive the Rénoclimat financial assistance cheque?
It generally takes eight to 10 weeks after the post-retrofit energy evaluation to receive the financial assistance granted under the Rénoclimat program.
This may take longer if additional verifications, a quality control or analysis of the components of the mechanical systems installed in the home are required.
How are the financial assistance amounts calculated?
Financial assistance amounts vary based on the type of work that is carried out. For more information, click here.
Are energy evaluations still free of charge?
All energy evaluations are currently free of charge.
Starting November 1, 2024:
- A fee of $150 plus taxes will apply for the first pre-retrofit visit. The fee will be reimbursed (excluding taxes) if you are eligible for financial assistance when your retrofits are completed and if the EnerGuide rating of your home has improved.
- The first post-retrofit visit will remain free of charge.
- A fee of 150$ plus taxes will apply for each subsequent energy evaluation. This amount is not refundable.
Rénoclimat will continue to offer personalized eco-energy advice and financial assistance to support homeowners in their energy efficiency improvement projects.
Who are the Rénoclimat energy advisors in my region?
In each region of the province of Québec, organizations are mandated by Québec Government to offer energy evaluation services under the Rénoclimat program.
Only the advisors belonging to the organizations included in the list released on this website are duly authorized to conduct energy evaluations.
Who is authorized to contact me regarding the Rénoclimat program?
When we receive your application to participate in the Rénoclimat program, we assign your application to one of the duly mandated organization in your region and provide them with your contact information. This organization is the only organization that is authorized to contact you to make an appointment for the energy evaluation of your home.
When the energy advisor shows up at your home, he/she will use a Rénoclimat identification card with photo to confirm their identity.
When in doubt, you can check if your advisor is in fact authorized by consulting the current list.
Can I contact the service organization in my region directly?
Yes. You can contact your region’s organization directly with questions about the program or how to improve energy efficiency in your home, or if you wish to make an appointment for an energy evaluation or follow up on your file once you have registered.
If you have questions about your application for financial assistance, please contact our customer service directly.
Can condominium owners participate in the Rénoclimat program?
Participation in the Rénoclimat program and the evaluation apply to an entire building. Accordingly, in the case of a multiple unit residential condominium building, the authorized representative of the syndicate of co-owners acts on behalf of the co-owners to participate in the Rénoclimat program. The dwelling units cannot be evaluated individually. Registration must be made in the name of the syndicate of co-owners, which will benefit from the financial assistance.
If your pre-retrofit energy evaluation was not done between April 1, 2020, and February 19, 2024
The Canada Greener Homes Grant is now closed to new applicants. If you did not have a pre-retrofit energy evaluation completed between April 1, 2020 and February 19, 2024, you are not eligible for the federal grant. The Rénoclimat program is still ongoing and if you apply, you could be eligible for financial assistance upon the completion of your retrofits.
If your pre-retrofit energy evaluation was done between April 1, 2020, and February 19, 2024
- You must complete your work, have your post-work evaluation done, and receive your financial assistance from the Government of Québec before your file can be sent to the federal government for the Canada Greener Homes Grant. At present, no deadline has been announced for completing your work and having your second energy evaluation done.
- If you have several energy-efficient projects to complete (e.g., installing a heat pump or windows), make sure you complete all the work before requesting your post-work evaluation. Your participation in the CGHG will end after the post-work evaluation.
- Keep an eye on communications from Natural Resources Canada to ensure you meet the deadlines for completing your work and submitting your application.
If your post-retrofit energy evaluation has been completed
- The processing of your file is in progress. When the Rénoclimat process is completed, it will automatically be sent to the Canada Greener Homes Grant team as usual if your pre-retrofit energy evaluation was conducted between April 1, 2020 and February 19, 2024.
- When you receive your Rénoclimat cheque, check your inbox and junk mail for communications from Natural Resources Canada indicating that your file is being processed.
I am currently participating in the Rénoclimat program. Am I automatically registered for the federal program?
If your last Rénoclimat pre-work energy evaluation was completed between April 1, 2020, and February 19, 2024, and you meet all the conditions of the federal program, you will automatically be registered for the federal grant.
Are the eligibility requirements the same for the federal program and Rénoclimat?
No. Some eligibility requirements are different in both programs. Be sure to check the criteria that apply to your situation before registering for Rénoclimat.
Can I apply the benefit of the federal grant to a second home?
No. The Canada Greener Homes Grant is only available for a primary residence. Exceptions apply to housing for Indigenous people.
This eligibility requirement is different in the Rénoclimat program: Rénoclimat is available for both primary and secondary residences.
What are the eligible heat pumps?
As of September 30, 2024, the installation of geothermal heating systems and air source heat pumps is no longer eligible for financial assistance from Rénoclimat. Be sure to select a system that is on the federal list of eligible heat pumps, and that you meet all of their other eligibility criteria.
- List of eligible heat pumps under the Canada Greener Homes Grant
Do the retrofits have to be done by a contractor to qualify in order to be eligible for the federal grant?
The Canada Greener Homes Grant does not require work to be done by a contractor. That said, certain types of work (such as plumbing and electrical work, as well as the installation of mechanical systems like air- and ground-source heat pumps) are governed by a code and must be done by a qualified professional.
If you would like to hire a contractor for your renovations, please consult some of our tips in the section devoted to General Questions (How to choose a contractor to carry out renovations?)
How much financial assistance can I get from each program?
The financial assistance from the federal program can reach up to $5,000 for eligible projects, but is not automatically added to the financial assistance provided by Rénoclimat.
For each participant, the financial assistance provided by the Rénoclimat program will be adjusted based on the work done and the amounts set out by the federal program. This way, once both financial assistance amounts have been applied, you will receive an amount equal to or greater than what was originally set out in Rénoclimat.
How can I receive the federal grant?
In Québec, you had to register for the Rénoclimat program to be apply for the Canada Greener HomesGrant. Access to the grant is now closed to new applicants. Those who have completed a pre-retrofit energy evaluation between April 1, 2020, and February 19, 2024 might be eligible for the grant if their application meets the federaleligibility criteria.
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