How to schedule an appointment
You must obtain or have already obtained an energy evaluation of your home before starting your retrofits in order to qualify for a Rénoclimat grant.
Appointment scheduling for energy evaluations
For energy evaluation requests, we currently offer:
- Pre-retrofit energy evaluations for new participants in the Rénoclimat program;
- Post-retrofit energy evaluations for participants eligible for the Canada Greener Homes Grant;
- Post-retrofit energy evaluations for Canada Greener Homes Loan recipients whose loan completion deadline expires before April 1, 2025.
- Post-retrofit energy evaluations for Canada Greener Homes Loan recipients who started their retrofit before December 3, 2024, on presentation of proof of commitment. This must be submitted before December 20, 2024.
If you are not in one of these situations, don’t hesitate to request your next energy evaluation now. You will be given an appointment at a convenient time after April 1, 2025.
Some types of energy evaluations must be postponed in order to stay within the budget allocated by the Gouvernement du Québec to the Rénoclimat program.
More details on appointment scheduling
You’re starting a renovation project
If this is your first time participating in the Rénoclimat program for your home, a Rénoclimat pre-retrofit evaluation is available now.
Fill out the online form or contact our Customer Service Department for an appointment.
Canada Greener Homes Grant participants
- First time participating in the Canada Greener Homes Grant
If you only had one energy evaluation between April 1, 2020, and February 19, 2024, a post-retrofit evaluation is available now.
Fill out the online form or contact our Customer Service Department for an appointment.
- Second time participating in the Canada Greener Homes Grant
If you had more than one energy evaluation between April 1, 2020, and February 19, 2024, a new post-retrofit evaluation will be available at a convenient date after April 1, 2025.
Fill out the online form or contact our Customer Service Department to schedule this appointment.
Canada Greener Homes Loan recipients
- Loan with completion deadline expiring before April 1, 2025
A post-retrofit energy evaluation allowing your loan to be disbursed is available now.
Fill out the online form or contact our Customer Service Department for an appointment.
- Loan with completion deadline expiring after April 1, 2024
If you would like to obtain a post-retrofit energy evaluation to enable the disbursement of your loan, fill out the online form or contact our Customer Service Department for an appointment.
If your retrofits started before December 3, 2024, and you provide proof by December 20, 2024, a post retrofit energy evaluation will be available by April 1, 2025.
Otherwise, a post retrofit evaluation will be available at a convenient time after April 1, 2025.
To schedule an appointment for the energy evaluation of your home, please call our Customer Service Department at 1-866-266-0008.
Our business hours are:
- 8:00 a.m. to 8:00 p.m from Monday to Friday
You can also register by filling out the web application form. Please note that the form is only available in French.
- The service organization in charge of your area will contact you as soon as possible to schedule an appointment for the energy evaluation of your home.
- You should get an appointment within three weeks following the call.
- If the service organization tries to reach you by phone unsuccessfully twice and there is no follow-up on your part, your appointment request will be canceled.
- Appointment slots for energy assessment services are available from Monday to Saturday, inclusively, from 8:30 AM to 6:00 PM, excluding holidays.
- You will need to provide proof of ownership (copy of your tax bill or transfer tax) for your residence when the Rénoclimat advisor visits you for the first time.
Only a Rénoclimat energy advisor who has been duly mandated by the Ministère can conduct an energy evaluation of your home.
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