COVID-19 — Update of April 1, 2021

Home visits are gradually resuming for the Rénoclimat program.

Important notice about the appointment applications sent between February 6 and February 9, 2021

We want to inform our clients that due to a computer problem, the appointment applications sent through the Rénoclimat program form (French version only) between February 6 and February 9, 2021, have not been received nor processed by our team. We apologize for the inconvenience.

With the situation now resolved, clients who wish to do so can fill out the appointment application form again.

If you have any questions, you can call our customer service at 1-866-266-0008 or send an email to

If you have already taken part in the Rénoclimat program and the last energy evaluation of your home took place after October 1, 2010, you may follow the simplified procedure below.

However, if your last evaluation took place before October 1, 2010, you must follow the five steps of the regular procedure.

Steps to follow for subsequent participations

The steps to follow for returning participants have been simplified. You need not obtain a pre-work evaluation: the most recent energy evaluation of your home is used to check whether your renovations helped improve the EnerGuide rating of your home. If so, you may claim the financial assistance to which you are entitled. This will also be the procedure to follow for all subsequent participations in the Rénoclimat program.

Step 1

Find your Rénoclimat file number. It is listed in the energy evaluation report that your Rénoclimat advisor gave you and on the EnerGuide sticker placed on the electrical panel of your home.

Step 2

Carry out the energy renovations. Use the recommendations listed in the evaluation report to guide you throughout the work.

Step 3

Call us at 1-866-266-0008 to receive the post-work energy evaluation of your home.

Please mention that you have already participated in the Rénoclimat program. The Rénoclimat advisor will come to your home to evaluate the improvements and calculate its new EnerGuide rating.

Costs apply to subsequent post-work evaluation: be sure to check it.

Step 4

If you are eligible, your cheque for Rénoclimat financial assistance will be mailed to you 10 to 12 weeks after the post-work evaluation of your home.

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