Transition énergétique Québec would like to inform the population of the existence of fraudulent calls regarding energy efficiency and the Rénoclimat program. Some of these calls seem to come from telephone number 418-627-6379, which is the number for Transition énergétique Québec.
The Government of Québec would like to remind you that it does not use telephone solicitation or door-to-door campaigns to promote its energy efficiency programs.
It would like you to remain vigilant should you be contacted by someone trying to offer you services or products in this field on behalf of TEQ, MERN or of the Rénoclimat program. If you believe you are a victim of fraudulent solicitation, this is what you can do:
Telephone scams are a method used quite commonly by ill-intentioned people. Their objective can be to sell products under pressure to other persons or to lead them to reveal personal information. These scammers voluntarily assume the identity of persons who work for renowned companies in order to obtain information from people who believe they are dealing with real employees.
You can consult the list of organizations mandated by TEQ under the Rénoclimat program.
If you have further questions about our programs, please contact our customer service department.
The Rénoclimat program helps you improve the energy efficiency of your home by providing you with personalized advice and financial assistance to carry out eligible work.
Consult the list of eligible work.
To find out the eligibility criteria for Rénoclimat, click here.
Don’t forget! You must join the program and have an advisor visit your home BEFORE the renovation work starts.
Two energy evaluations are necessary to measure the annual energy consumption of your home and verify the improvement after the work has been completed.
Each evaluation is conducted by a Rénoclimat energy advisor and includes a blower door test.
When both results are compared, it will be possible to observe if the ÉnerGuide rating of your home improved or not. It will also determine if you are eligible for financial assistance.
It is even possible to ask for an additional evaluation for any work that is carried out after the second evaluation.
Learn more about the energy evaluation process.
Rénoclimat does not set a time limit to undertake your renovations.
The financial assistance granted to eligible participants who began to participate before May 11, 2020 will be evaluated by TEQ when the post-work or subsequent energy evaluation is done.
The EnerGuide rating is the energy efficiency measurement of a home: it lets you know your home’s annual energy consumption. The ÉnerGuide rating is based on the results of the blower door test and on the characteristics of your home as collected by an accredited energy advisor. The rating is produced using energy simulation software.
To learn more, consult the EnerGuide Rating page.
Note: The previous EnerGuide rating scale ranged from 0 to 100 and served as an indicator of a home’s energy efficiency. As of October 1, 2019, the EnerGuide rating is expressed in gigajoules-per-year (GJ/year): it represents the home’s annual energy consumption.
It is important for the Rénoclimat energy advisor to be able to evaluate and measure the exact energy performance of your home before the work starts.
The purpose of the blower door test, which is performed during evaluations, is to determine the airtightness of your home by measuring the rate of air flowing through a ventilator installed for this purpose. If you have already started the renovation work, the test will be falsified because it may not reflect the regular airtightness of your home. That is why it is important to wait for the Rénoclimat energy advisor to visit your home before starting any work. Otherwise, Transition énergétique Québec will not grant you financial assistance for your energy-based renovations.
Yes, door and window replacement work qualifies for Rénoclimat program assistance.
As of March 31, 2018, financial assistance is granted to eligible participants who replace their doors and windows with ENERGY STAR certified models.
Please see the Replacement of doors and windows section for further details.
Yes. Participants who registered for the program before March 31, 2018, also have access to Rénoclimat financial assistance when they replace doors and windows with ENERGY STAR certified models.
The post-work evaluation will take into account all the eligible work carried out since the date of the previous evaluation, in order to calculate the financial assistance.
You may qualify for Rénoclimat financial assistance if you replaced your doors and windows after the energy evaluation of your home and have not yet requested your post-work evaluation.
The Rénoclimat program does not require the work to be carried out by a contractor. However, some work is regulated by code and must be given to a qualified professional, such as plumbing and electricity work.
If you would like to hire a contractor for your renovations, please consult some of our tips in the section devoted to General Questions (How to choose a contractor to carry out renovations?)
It generally takes 10 to 12 weeks after the second energy evaluation to receive the financial assistance granted under the Rénoclimat program.
This may take longer if additional verifications, a quality control or analysis of the components of the mechanical systems installed in the home are required.
Financial assistance amounts vary based on the type of work that is carried out. For more information, click here.
In each region of the province of Québec, organizations are mandated by Transition énergétique Québec to offer energy evaluation services under the Rénoclimat program.
Only the advisors belonging to the organizations included in the list released on this website are duly authorized by Transition énergétique Québec to conduct energy evaluations.
When Transition énergétique Québec receives your application to participate in the Rénoclimat program, it assigns your application to one of the duly mandated organizations in your region and provides them with your contact information. This organization is the only organization that is authorized to contact you to make an appointment for the energy evaluation of your home.
When the energy advisor shows up at your home, he/she will use a Rénoclimat identification card with photo to confirm their identity.
When in doubt, you can check if your advisor is in fact authorized by consulting the current list.
Yes. You can contact your region’s organization directly with questions about the program or how to improve energy efficiency in your home, or if you wish to make an appointment for an energy evaluation or follow up on your file once you have registered.
If you have questions about your application for financial assistance, please contact Transition énergétique Québec directly.
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